How do I order my squish?

Orders can only be placed in the online shop. The Little Shop For Yarners online shop assortment can be updated at any time.  If for some reason an ordered item is no longer available, you will be informed by e-mail. You’ll have the choice of exchanging that particular item or just cancelling that portion of the order. The remainder of your order will still be valid and will be shipped after your confirmation. Products will not be placed on back order if they are not available at the time you order.

What payment methods does Little Shop for Yarners accept?

We accept PayPal or credit/debit cards (Visa and MasterCard)

Do you sell e-Gift Cards?

Yes we do. Go here and you will find them

Does Little Shop for Yarners have a shopfront?

We do not have a physical store but do plan on holding warehouse open days so you can Shop The Warehouse to your hearts content in the future. Join our mailing list and follow us on socials to keep posted.

I live in the Gympie Region or close by. Can I pick up my delicious squish?

Of course you can! Give us some time to get your order ready and we’ll let you when and where it will be available for pick up.
P.S. This service is only available on weekdays (not including public holidays)

Do you ship internationally?

At this stage we are only shipping to Australia and New Zealand.

What are your shipping costs?

Shipping costs are not included in our prices.

Local pickup (Gympie): Free

For all deliveries up to 5kg within Australia: $15 flat rate Regular Post (3-10 business days)

For all deliveries up to 2kg within New Zealand: $30 flat rate Regular Post (7-12 business days)

All oversize items will be calculated and charged separately after consultation with you. In these cases a courier service may be the best option.

Do you offer tracked shipping?

All our packages are shipped via Australia Post and tracked through the Australia Post network. Please ensure your email address is correct so that track and trace notifications are sent to you once your shipment has been despatched.

When will my order be delivered?

Orders are despatched within 5 business days of receiving an order.
Delivery times vary depending on destinations.
If your delivery hasn’t arrived in a reasonable time then let us know and we will do our best to track it down for you.
Please make sure your shipping details are correct.  If your details are incorrect we can not take responsibility for lost parcels.

What if there is a problem with my parcel when I receive it?

Don’t get your yarn in a tangle. Generally we can remedy a problem quickly and easily with a replacement or refund as soon as you let us know.
If your order is incorrect  or damaged when you receive it please hook up with us immediately on our CONTACT page.
You can find our full Refunds and Returns policy here.